Latest updates from Tribalogic HQ

Written by Robin Morris on 08 March 2019

Tribalogic operate an expanding vacation rental platform (www.booksterhq.com) and an exciting established online listing business (www.caravansitefinder.co.uk) that reaches millions of visitors each year.

Founded in 2007, we are a bootstrapped software company based in central Edinburgh, Scotland.

The Role

Based from our Edinburgh office, the new Sales Executive will be calling existing and new customers in a proactive manner, speaking to marketing directors and business owners/directors. You will be dealing with a variety of customers from local businesses to corporates, closing sales deals on the day.

The roles will cover both of our business areas:

• Caravan Sitefinder: an established online listing business that reaches millions of visitors each year.
• Bookster: a SaaS platform for vacation rental businesses to take bookings, payments, set up a website and market their properties.

Responsibilities

Across Caravan Sitefinder and Bookster:

• Oversee and coordinate the sales activities
• Analyse sales statistics to identify areas of improvement
• Track results and trends regularly for business forecasting
• Report on performance
• Develop and execute innovative sales strategies
• Build and form new partnerships with potential clients

Qualifications

• Previous experience in sales, customer service, or related field
• Familiarity with CRM platforms
• Ability to build rapport with clients

Benefits of this Sales Executive role:

• Starting salary: £20k to £24k
• Plus OTE uncapped commission
• 30 days holidays
• 4 day working week in June, July and August!

We are looking for individuals who:

• Have great sales skills
• Come from a B2B or B2C sales background
• Are ambitious, confident and lively candidates who like a challenge.

Please submit your CV to This email address is being protected from spambots. You need JavaScript enabled to view it..

Written by Robin Morris on 05 September 2017

Bookster

Major updates

• Improve the property booking status modal
• Remember the dashboard filter choice (e.g. "All", "Bookings", "Payments" etc.)
• On the Bookings tab, add the ability to quickfilter on confirmed bookings

Minor updates and bug fixes

• Improve Channel Manager connection to Rentals United
• Improve handling of meta data tags within Bookster Custom websites
• Hide initial payment within Dashboard feed
• Add a fix for iOS availability calendar click not registering

Written by Robin Morris on 07 August 2017

Bookster

Major updates

• Allow importing of existing bookings into Bookster from Booking.com when first connecting a property to Booking.com
• Mark original booking source (e.g. "AirBnB via Rentals United") when comes via Rentals United

Minor updates and bug fixes

• Fixed the Arrivals Report to remove cancelled bookings
• Improve the UI for selecting "Premium Dates"
• Record payments against a booking for booking.com prepayment
• Fix a problem that would sometimes stop Email Marketing from being accessible
• Allow manual bookings to be free and the final price to be directly edited
• Fix the filter for showing bookings that came via any Channel
• No longer support CyberSource as a guest payment method
• Improve support for displaying VisitScotland bookings

Written by Robin Morris on 03 July 2017

Bookster

Major updates

• Major performance improvements within Bookster
• Premium dates can be marked as unavailable on 3rd party channels
• Guests can now reduce the number party members within the Guest Area before arrival
• Repeat guests are now identified (using email) when viewing a booking

Minor updates and bug fixes

• Only invoice for the Channel Manager fees upon booking completion
• Add number of guests to the Arrivals Report list view
• Add FeeFo page inside Bookster to request more info
• Improve the filter search UI a little
• Fix a problem that might have caused two bookings to be created from Booking.com within Bookster with the same guest details
• Fix a problem in the Arrivals Report that would cause arrival/departure dates to be incorrect under certain circumstances

Caravan Sitefinder

Major updates

• Major park console performance improvements

Written by Robin Morris on 08 June 2017

Bookster

Major updates

• Added the ability to upload property floor plans
• Improve UI for adding TripAdvisor details for showing badges and reviews
• Cross property price searching performance improvements

Minor updates and bug fixes

• Improve display of channel fee payments due
• Record more details to a Booking History when changes are made
• Improve the property channel status modal when a property is listed on a Channel
• Various improvements to the Booking view
• Fix a bug that would stop the removal property from an availabilty-only Channel
• Improve Rentals United sign up process
• Improve adding of Promo Codes

Written by Robin Morris on 09 May 2017

Bookster

Major updates

• Bookster now syncs with Rentals United
• Show all future bookings in the arrivals calendar (iCal) feed (up from 8 weeks maximum)

Minor updates and bugfixes

• Become listed as a provider within Booking.com console (again)
• Fix a problem that would not show all appropriate FeeFo reviews on Custom websites
• Fix a problem that would sometimes switch users to the incorrect role when they were assigned to properties
• Update the way that events are logged and tracked
• Fix a problem with PayPal that stopped payments being taken
• Improvements to the emails that go out to property managers when booking is made
• Support HomeAway iCal feeds with "?nonTentative" in the URL to not pull in tentative bookings from HomeAway

Caravan Sitefinder

Major updates

• Searching based on current location now available on mobile devices
• 124 campsites or caravan park locations added and updated

Written by Robin Morris on 05 April 2017

Bookster: Major improvements

• Add two way iCal syncing with TripAdvisor

Bookster: Minor updates and Bug fixes

• Channel management
  • Allow % rate change to be up to three decimal places
  • Coming soon.... integration with Rentals United channel manager
  • Show improved contact details to Channel Operator when Bookster property requests to list on their website
• Add support for displaying responsive image HTML markup within Bookster websites
• Add "Site authentication codes" Website setting to authenticate an owner or webmaster is services such as Google Analytics or Bing Webmster Tools.
• Fix the display of TripAdvisor widget within https Bookster Websites
• Fix a problem that would stop Stripe accounts being connected

Written by Robin Morris on 07 March 2017

Bookster: Major improvements

• Support https on Custom websites
• Always show "Guest area" section for each property:
  • Access arrangements
  • Access code(s)
  • Who the guest should contact
  • NOTE: Access arrangements were generally removed from public facing websites
• Start an integration with Rentals United

Bookster: Minor updates and Bug fixes

• Don't allow bookings if the Subscription is offline
• Improve the handling of time-zones in iCal availability feeds
• Add the Booking Screens URL to JSON property listing
• Extend the iCal Booking feed to be 8 weeks in advance to assist in organising cleans
• Fix a problem with the display of Feefo review summaries
• Channel Manager: Improve UIs for joining channels

Written by Robin Morris on 08 February 2017

Bookster

Major improvements

• Two way availability syncing with a number of 3rd party channels including:
  • AirBnB
  • HomeAway

Minor updates and Bug fixes

• Fix a problem that would stop the taking of Booking.com payments via Sagepay
• Offline booking
• A problem that did not pass the minimum pricing to Booking.com has been resolved
• Allow Extra to be less than £1
• Improvements to regular jobs running server side
• Improve setting up of Stripe payment gateway

Written by Robin Morris on 07 December 2016

Bookster

• General improvements to the Booking.com channel integration
• Fixed a bug that might cause problems when saving promotional codes
• Improvements to Wizards in the Bookster Console
• Change way to log into Guest Area so all guests can log in
• Remove guest address details from Guest Area to avoid information leaks
• Fix a problem that would show a Payment Date as "1 Jan 1970"
• Show the initial % a Channel will take to confirm a booking
• Improve sign up process when publishing property details to Visit Scotland
• Improve ability to restrict last minute bookings and honour in Channels
• Remove dead support menu

Caravan Sitefinder

• 356 campsites and caravan parks were updated or added
• Solve a problem when setting up pitch pricing in Safari
• Update Loo of the Year awards
• Fix a problem that would cause sorting by user rating to break
• Fix a problem where reviews would be left with no rating
• Adding improved ratings markup and style